Copilot now has a chat pane inside Microsoft Forms for building surveys and reading the results

Microsoft has added a Copilot chat pane to Forms on the web. It can suggest improvements to a form, draft and send invitations, and summarise the responses.

Microsoft's September release notes for Microsoft 365 Copilot include a Copilot chat pane in Microsoft Forms on the web. Business users with a Copilot licence open it from the Copilot icon in Forms.

The pane does three jobs inside Forms. It can suggest improvements to a form or quiz and make the changes for you. It can draft invitations and send them out. Once responses come in, it can summarise the results into key findings with suggested next steps, and you can ask it follow-up questions about the data. Microsoft's support page says it can also point out common survey mistakes, such as leading questions, questions that ask two things at once, and wording that is open to more than one reading.

Plenty of midsize businesses run customer feedback, staff pulse checks and event sign-ups through Forms, and the slow part is usually reading a few hundred free-text answers. Having Copilot boil those down into key findings you can question saves most of that time, and a quick review of your questions before you send the form means cleaner answers to begin with.

Treat the summary as a first read. Copilot can miss a small but important complaint, or give too much weight to a loud one, so open the raw responses for anything you plan to act on. If a form collects personal or sensitive details, check your organisation's Copilot settings before you run analysis on it. The pane only appears for licensed users, so the rest of your team will not see it.

If your team already pays for Copilot, this is a practical place to use it this week: send out the next feedback form with its help and see whether the summary matches what you would have concluded yourself.